Shipping Policy

Last updated: May 16, 2024

Thank you for shopping with American Flag Net Lights! We are committed to delivering your "American Flag Net Lights" promptly and efficiently. Please review our shipping policy below.

1. Shipping Costs

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery times are typically 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery times are typically 10-25 business days from the date of shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We advise you to check with your country's customs office to determine what these additional costs will be prior to purchasing.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframes, American Flag Net Lights is not responsible for delays caused by shipping carriers, unforeseen weather conditions, customs processing, or other events beyond our control. We appreciate your patience and understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@americanflagnetlights.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please include your order number and, for damaged items, clear photos of the damage to the product and packaging. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.

9. Restricted Countries

Due to various regulations and logistical challenges, we are unable to ship to certain restricted countries. If your country is on this list, you will be notified during the checkout process.

10. Contact Information

If you have any questions about your order's shipping status or our shipping policy, please contact us at:

Email: support@americanflagnetlights.com

Website: https://americanflagnetlights.com